IN its new Consumer Duty proposals, the Financial Conduct Authority (FCA) wants to ensure a higher and more consistent standard of consumer protection for users of financial services and prevent harm before it happens.
To help leasing brokers have a better understanding of the Consumer Duty issue, the BVRLA is running a webinar to help members prepare for this major new update to the FCA’s regulatory regime.
Taking place at 0900-1000 on 12 May 2022, BVRLA leasing brokers should register now. Click the link below:
The BVRLA added:
The new rules and outcomes that the FCA proposes will put more pressure on BVRLA members offering regulated motor finance to monitor customer outcomes and get their products and services right first time.
Consumer Duty Agenda
09:00
Welcome and start of webinar with chair Toby Poston, director of corporate affairs, BVRLA
09:02
BVRLA introduction – BVRLA plans to support members with the advent of new Consumer Duty rules in 2023 with Toby Poston
09:06
Presentation by Jo Davis, CEO of Auxillias, who
will provide a high-level summary of the new Consumer Duty regime, its rules and outcomes
09:18
Shashi Maharaj, legal and membership director at the BVRLA presents he potential Consumer Duty implications for the FCA-regulated rental and leasing sector
09:30
General panel discussion with: Peter Tutton, head of policy, Step Change; Leanne Christmas, head of compliance, BMW Financial Services; Paul Parkinson, chief executive, Synergy Car Leasing and chair of the BVRLA Leasing Broker Committee
09:58
Chair closing comments
Additional Consumer Duty Guidance
The BVRLA has published the following helpful background articles:
- Consumer Duty regime – are you prepared?
- Consumer Duty under the spotlight
- Are you ready for the FCA’s new Consumer Duty?
Ralph Morton is the leading journalist in the leasing broker sector and editor of Broker News, the website which provides information and news for BVRLA-registered leasing brokers. He also writes extensively on the fleet and leasing market in both the UK and Europe.
