Why compliance is the bedrock of the broker industry

Consumer Duty may feel like a real pain at the moment, but it is critical to grasp the essence of what the Duty offers consumers. It’s what makes the leasing broker sector such a trusted source for leasing vehicles. That, and the outstanding customer service on offer.

The BVRLA has a Consumer Duty update at next month’s conference – a crucial part of the day’s agenda. And our Rising Star at the Broker News Awards was Maddy Tyler, Bridle Group’s compliance officer. As one of the judges said: “Compliance is what has shaped the broker industry over the past 20 years – making it more transparent and professional.” We all need more Maddy Tylers to ensure it continues that way.

 

Ralph Morton, editor

Key stories this week

  • Prepare for Consumer Duty at BVRLA Broker Conference – story here.
  • Compliance rising star – Maddy Tyler – story here.
  • Leasing.com sees 32% increase in EV demand as leasing affordability is recognised – read more here.
  • loveelectric.cars wants salsac brokers to join used EV salary sacrifice marketplace – read more here.
  • Select and Reading FC help underprivileged kids this half term – read more here.
  • Tusker appointed sole salsac supplier in Lloyds Banking Group – read more here.
  • Read the full Broker News Newsletter 30 May 2023 here.
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