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Consumer Duty – what brokers need to do

Leasing brokers will need to meet Consumer Duty requirements

THE new Consumer Duty requirements from the FCA are due to be finalised at the end of July for implementation by April 2023. What are the implications for leasing brokers? Paul Parkinson, CEO of Synergy Car Leasing and chair of the BVRLA Leasing Broker Committee, says that it’s crucial to keep a sense of perspective.  “It’s important to review the consultation paper…