Feature

What has the industry learned from lockdown?

Lockdown image 1

IT’S been over two and half months since we entered lockdown, the coronavirus forcing brokerages to shut up shop, furlough staff, and keep a skeleton crew working via your digital conferencing system of choice. The shock, the frustration, the inability to deliver vehicles before April taxation changes all added to the sense of bewilderment. But brokers are a resilient bunch. And have…

From the Chair: WLTP & VED taxes top committee issues

Alan Carreras chairman bvrla leasing broker committee

BVRLA Leasing Broker Committee update Chair of the Leasing Broker Committee, Alan Carreras from the Bridle Group, reports from the latest meeting. COVID-19 impact on March sales Leasing brokers saw the traditional end of March sales spike literally locked up in car retailer compounds as the coronavirus lockdown froze car deliveries. Committee discussion centred around the impact of the WLTP taxes introduced…

Brokers vote against commission declaration

commission image for broker poll

LEASING brokers voted substantially against displaying the amount of commission received on a lease deal. Asked whether commission transparency was a good thing, nearly 78% of brokers polled voted against the idea; 11% were happy to disclose the commission on the sales agreement; and 11% thought there were other ways to do it. The poll vote follows the announcement by west country…

Chasing a better customer UX – what do broker website providers offer?

Broker website providers designing web pages2

In this feature survey on broker website providers we cover: What’s driving the market? Who are the main broker website providers? What are their costs? What are the features of each broker website package? Broker user experience Full contact details Checklist Introduction and market overview THE market for leasing broker websites was galvanised in late 2018. It was then that, what was…