LEASING brokers need to demonstrate they have a plan to tackle the new Consumer Duty. And this requires completion by the end of October.
The countdown is on.
Has your brokerage done enough? Have you started? What should your approach be?
Paul Parkinson is our guest on this interview. The CEO of Synergy Car Leasing and chair of the BVRLA Leasing Broker Committee provides valuable guidance on the approach brokers should take to Consumer Duty. And why it should be a benefit to broker professionalism.
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Ralph Morton is the leading journalist in the leasing broker sector and editor of Broker News, the website which provides information and news for BVRLA-registered leasing brokers. He also writes extensively on the fleet and leasing market in both the UK and Europe.