NATIONAL vehicle movement and inspection firm DMN Group has completed a significant overhaul of its MiPortal system.
It now has a refreshed visual design and significantly increased data handling capabilities, essential for supporting the company’s expanding scale of operations. Key improvements include, images, electronic signatures, status changes and geo-tagged information, providing unparalleled visibility and comprehensive data into vehicle journeys and delivery times.
The system also gives the client in real time access to all the POD/POC’s and inspection services output to speed the process on any damage reclaim or proof of delivery to support payment of vehicle funds.
Customers can now carry out repair authorisations directly within the portal. The system also allows DMN and its clients to amend and generate custom customer PDFs for recharging and efficiently manage the addition of damage waiver charges.
Nick Chadaway, Managing Director at DMN Group, commented: “We are incredibly proud of the strides we’ve made over the past decade to enhance our service offering.
“Early feedback from customers using the new portal has been overwhelmingly positive, with many stating it’s ‘light years ahead’ of anything else available. This is particularly true for fleet services, where customers now have full visibility of all their stock, regardless of its status – whether it’s within the repair network or the SMR process.”
An enhanced reporting suite allows DMN to provide custom dashboards to individual customers, offering superior visibility of Service Level Agreements (SLAs) and performance metrics. Customers also benefit from clear, single-page visibility of their historical vehicle inspections with DMN, enhancing user-friendliness.
