CLEARLY something is going very right with Synergy Car Leasing’s customer service – the Harogate leasing broker has now gone double platinum.

For the second successive year, Synergy has been awarded the prestigious Feefo Platinum Trusted Service Award 2021, with an additional five years at gold standard.  

Receiving the Feefo Platinum Trusted Service Award for the second successive year is a reflection of our team’s dedication to delivering an excellent leasing experience to our clients. We consistently focus on the quality of our leasing service, communicating regularly with our customers to ensure we are a safe pair of hands at every stage of their journey with us.

Paul Parkinson, founder and CEO, Synergy Car Leasing

To reinforce its message about customer service, Synergy launched its very first TV advertising campaign in January 2021 focusing on its customer service commitment. 

Steph Heasman, director of customer success at Feefo, added: 

“The Trusted Service award has always been about recognising companies that are outstanding in customer experience and generate great feedback from happy customers.  

“This year, despite the incredible challenges of a global pandemic, companies have continued to provide remarkably high levels of service and they deserve a huge amount of credit for what they have achieved.”

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