NEATH broker Low Cost Vans has been awarded the Feefo Gold Trusted Service award.
The valuable customer review stamp of approval is only given to businesses that collect genuine customer reviews and insights that are verified genuine.
Feefo gives Gold Trusted Service awards to businesses who have collected at least 50 reviews between January to December 2019, with a Feefo service rating of between 4.5 and 4.9.
Low Cost Vans managing director, Rod Lloyd, commented:
“We’re very excited to receive this award from Feefo because it’s based on the feedback of real customers, who are the most important judges of all.
“It recognises how hard we work to give all our customers the best possible experience. Everyone at Low Cost Vans is fully committed to the highest quality of service, so it’s important for us to listen, understand and respond to all our customers.
“The beauty of Feefo is that it enables us to consistently improve, so we’re looking forward to another successful year.”
Steph Heasman, director of customer success at Feefo, added:
“The Trusted Service award has always been about recognising companies that go way beyond the norm in customer experience and generate great feedback from happy customers.
“This year we’ve been delighted to see so many companies using Feefo to provide outstandingly high levels of all-round service – it’s what Feefo is all about. We help our clients give their customers the best experiences possible.”
Ralph Morton is the leading journalist in the leasing broker sector and editor of Broker News, the website which provides information and news for BVRLA-registered leasing brokers. He also writes extensively on the fleet and leasing market in both the UK and Europe.