LEASING broker funder Novuna Vehicle Solutions has introduced a new structure for its broker accounts that focuses on internal office based managers.
The idea is to make account managers more accessible for more of the time to broker partners who do fewer than 100 vehicles, says Chris Swallow, national sales manager – associate division.
Meanwhile the territory areas have been changed with Jo Fletcher looking after the south and Manchester based brokers, while Izzy Edwards looks after Scotland and the rest of the country down to London. They deal with brokers doing larger volumes.
Three new office-based account managers have been appointed with the autonomy to help brokers achieve desired outcomes, added Chris.
The departure of Simon Leake to Drivalia gave us an opportunity to rethink our territories and how we served our broker partners. While we still want field-based managers, by making some of the management office-based we can actually look after the needs of more brokers - many who until now didn’t have a real relationship with us.
Chris said that the early signs indicated the new set up was working well. The internal account managers were easy to get hold of because they weren’t on the road continually, he added, bringing extra value to the funder-broker relationship.
Review of broker partners
At the same time as streamlining the the account management structure, Novuna Vehicle Solutions said it would also look at the number of brokers it had on its books.
I think we need to review our broker numbers. We have some that really aren’t doing the numbers they should be, so I’ve tasked the internal team for a quantity review of all our brokers and their performance.
While Chris said the business wasn’t looking to axe a percentage of its partners, it would certainly drop underperforming brokers to streamline the number of brokers with funding lines.
Chris also added that as restrictions on car availability started to lift, Novuna Vehicle Solutions was able to start doing more tactical deals again. The latest is a 300 deal on the Skoda Octavia vRS. “We’ll certainly be doing more of that sort of deal in the future as availability eases.”
Broker News Awards 2024 – the winners
The Broker News Awards 2024 – supported by Fleet Procure – produced outstanding winners, with Synergy taking the Broker of the Year title
Broker News Newsletter 24 April 2024
Catch up on the latest leasing broker news in the 24 April 2024 Broker News newsletter
Leasing broker fleet down, but BCH is rising: analysis of BVRLA broker survey H2 2023
Analysis of the BVRLA leasing broker survey for H2 2023 shows the broker fleet is down, but BCH is on the rise
Novuna Vehicle Solutions and Select Lease by Mobilize add support to the Broker News Awards
Novuna Vehicle Solutions and Select Lease by Mobilize add support to the Broker News Awards 2024, which takes place in London on 25 April
Guest list for the Broker News Awards 2024
The guest list for the Broker News Awards 2024 contains a great list of the 85 leasing brokers, funders, suppliers and OEMs attending
Leasys UK now offers comprehensive short term rental service
Leasys UK announces a comprehensive short-term rental service. Customers can choose from a diverse range of vehicles
Ralph Morton is the leading journalist in the leasing broker sector and editor of Broker News, the website which provides information and news for BVRLA-registered leasing brokers. He also writes extensively on the fleet and leasing market in both the UK and Europe.
