WELL done to Michelle Williamson, Silverstone Leasing’s Customer Care Manager, named as a finalist in the Northamptonshire Business Excellence Awards.
Michelle has been shortlisted for the Employee of the Year Award in the local awards taking place next month.
She was the first part-time employee at Silverstone Leasing when she joined the team in March 2022 and as Customer Care Manager manages everything from queries to aftercare.
Michelle has also created new systems and processes within the business, to give every customer the same experience and make certain that all members of the team understand how best to effectively service the client.
Michelle said: “I’m incredible shocked, excited and honoured to be a finalist in the Northamptonshire Business Excellence Awards. I love working at Silverstone Leasing and this award nomination really means so much to me. Good luck to all the finalists.”
Silverstone Leasing managing director Scott Norville said: “From the moment she joined us, Michelle’s impact on Silverstone Leasing has been immense and it grows daily. She is an invaluable asset who consistently goes above and beyond, whether that means staying late, stepping in during difficult situations, or simply offering support to a colleague who needs it.
“Customers regularly highlight Michelle by name when praising our service, which speaks volumes about her influence and presence. She’s more than a manager; she is the linchpin of our customer care model and a driving force behind our reputation.”
- My month in vans – June 2026
- Broker News Newsletter 02 June 2026
- Ford LCV share continues to shrink
- Chinese surge accelerates market split
- BVRLA makes governance changes to bolster member representation
