Tag: Keith Hawes

Volvo undecided on broker strategy for personal EV leasing

Mark Cox Volvo

SWEDISH car maker Volvo announced last week that it would only make its EVs available online in the future. It was, said the company, the next step in its automotive progress to becoming a fully electric car maker by 2030. Volvo also positioned its subscription service, Care by Volvo, as the default buying option as a “complete convenient customer offering”, according to…

Nationwide hits gold Feefo standard

Feefo logo greyyellow

NATIONWIDE Vehicle Contracts has been awarded the Gold Trusted Service Award from Feefo. Feefo, which helps businesses to build trusted relationships with their customers through the collection of genuine reviews and insights, awards the prestigious gold standard for exceptional high service standards. The Gold Trusted Service award goes to thoses businesses that collect a minimum of 50 reviews between January to December…

Regulatory threat to PCH on treating customers fairly

Karima Haji Auto Novo

THE growth of personal contract hire has been spectacular – the BVRLA’s latest leasing statistics show that broker-driven personal leasing is at +23% against a declining business contract hire market.  But with this growth comes an increasing regulatory threat believes Karima Haji (above), director of Auto Novo, a change practitioner in the automotive sector. “The issue is over treating customers fairly,” commented…