Winner profile: Best Startup of the Year

Within their award entry, Vavoom Leasing stood out for demonstrating excellence across a number of key areas:   

Customer service  

Vavoom displays a real focus on adding value to customers. The judges liked the caring and consultative approach of the business which was substantiated in the customer feedback. The panel was also impressed with the strong emphasis placed on customer-experience values during the staff recruitment process. 

Climate positive approach 

The judges commended Vavoom’s approach on working with both individuals and businesses to support their environmental and ESG aspirations.  Vavoom Leasing plants trees for every vehicle delivered and also prides itself on ‘walking the walk at HQ’ which includes offsetting carbon emissions for all work-related staff mileage.  

Embracing new technology 

Vavoom has a focus on ongoing innovation with the objective of making business processes as slick as possible for both customers and employees. The panel noted that the business has already invested in a customised CRM system and digitised the entire sales process to be completely paperless.  

What the judges said 

The panel was impressed with the strong start Vavoom had made within a short space of time. They liked Vavoom’s environmental focus for both customers and staff – backed up by the fact that they run their own electric fleet. The panel also noted the awards Vavoom has already won in their first two years of business.