ESSEX broker Planet Leasing has been awarded Platinum status by the customer verified review platform Feefo.
The award is only achieved after consistent and top level customer service in three successive years.
The Trusted Service award has always been about recognising companies that truly excel. Our new Platinum award is about consistent achievement, sustained over three years by a business of any size that uses Feefo to provide outstandingly high levels of customer experience.
Steph Heasman, director of customer success, Feefo
Gary Rose, director of Planet Leasing, added that the business was extremely proud of its Feefo success as the brokerage continued to set consistent levels of customer service, raising confidence in the brand.
The Feefo recognition comes against a background of continued expansion for the Planet Leasing brand, as it now operates from nine sites in the UK thanks to an ongoing Appointed Representative programme.
Planet Leasing can now be found in:
- 1. Leigh-on-sea, Essex
- 2. Loughton, Essex
- 3. Stanmore, North London
- 4. Gravesend, Kent
- 5. Ipswich, Suffolk
- 6. Worcester, Worcestershire
- 7. Newcastle, Tyneside
- 8. Cardiff, Wales
- 9. Derry, Northern Ireland
Planet Escapes expands presence into leisure hire business
In addition to the company’s AR expansion, Planet Leasing has also extended into the leisure hire business as the ‘Staycation’ becomes a regular fixture in the UK following the COVID-19 pandemic.
Called Planet Escapes, the business has been adding additional Swift motorhomes to its fleet to meet soaring demand.
We are fully booked for the remainder of 2021 and most of summer 2022. Our bookings are very much ‘back-to-back’ which can prove logistically challenging but we are adding brand new Swift motorhomes to our current fleet to meet with the ever increasing demand for UK holidays.
Gary Rose, director, Planet Escapes
Rose says that demand has been boosted by a number of TV programmes that have explored the idea of travelling around the UK in a motorhome, including the Channel 5 show Celebrity 5 Go Motorhoming.
“I believe that demand for UK travel will continue to grow and may alter the way in which families decide to holiday in the future,” added Rose.
Ralph Morton is the leading journalist in the leasing broker sector and editor of Broker News, the website which provides information and news for BVRLA-registered leasing brokers. He also writes extensively on the fleet and leasing market in both the UK and Europe.
