Tag: WhatsApp

Social media integration of WhatsApp improves customer experience

Wendy Harris CarGurus Whatsapp

LEASING brokers might want to consider how social media integration might help their business. Online automotive marketplace CarGurus has introduced WhatsApp integration into its platform allowing speedier communication between interested customers and supplying dealers. CarGurus also says that customer familiarity with the message app has helped WhatsApp dealer lead volumes increase by 10% week on week. Wendy Harris, vice president of European…