CONGRATULATIONS to Planet Leasing, the Essex leasing broker has just been awarded Feefo’s Platinum Trusted Service Award status for the second time.
The customer satisfaction review platform only gives Platinum status to companies that deliver exceptional customer service based on the reviews and ratings the company receives.
We continue to pride ourselves on providing a legendary customer service and describe ourselves as 'The Waitrose of the broker world'. We are delighted we’ve been awarded Feefo’s Platinum Trusted Service Award in recognition of our service excellence.
To earn a Platinum Trusted Service award, businesses must have won a Gold Trusted Service for the past three consecutive years. 
A Gold award entails collecting at least 50 reviews over a 24 month period while achieving a Feefo service rating of at least 4.5.
Csaba Vincze, Nissan’s fleet director, recently said that the broker focus on delivering the best customer satisfaction – typified by Planet Leasing – was critical to the brand engaging with brokers – see Broker focus on customer satisfaction is key for Nissan fleet.
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Ralph Morton is the leading journalist in the leasing broker sector and editor of Broker News, the website which provides information and news for BVRLA-registered leasing brokers. He also writes extensively on the fleet and leasing market in both the UK and Europe.
