CONGRATULATIONS to Planet Leasing, the Essex leasing broker has just been awarded Feefo’s Platinum Trusted Service Award status for the second time.
The customer satisfaction review platform only gives Platinum status to companies that deliver exceptional customer service based on the reviews and ratings the company receives.
We continue to pride ourselves on providing a legendary customer service and describe ourselves as 'The Waitrose of the broker world'. We are delighted we’ve been awarded Feefo’s Platinum Trusted Service Award in recognition of our service excellence.
To earn a Platinum Trusted Service award, businesses must have won a Gold Trusted Service for the past three consecutive years.
A Gold award entails collecting at least 50 reviews over a 24 month period while achieving a Feefo service rating of at least 4.5.
Csaba Vincze, Nissan’s fleet director, recently said that the broker focus on delivering the best customer satisfaction – typified by Planet Leasing – was critical to the brand engaging with brokers – see Broker focus on customer satisfaction is key for Nissan fleet.
Broker News Newsletter 30 April 2024
Catch up on the latest leasing broker news in the 30 April 2024 Broker News newsletter
April 2024 used market volumes rise as seasonal trends return reports cap hpi
In a return to seasonal norms, April used car market saw average car values at the three-year, 60,000-mile point, according to cpa hpi
UK fleets show optimism: growth expected despite economic challenges
Thirty-eight percent – nearly two in five UK car and van fleets – are predicting growth in the number of vehicles they operate
Alpha Contracts Leasing celebrates 27 years in business
Leasing broker Alpha Contracts Leasing has just celebrated 27 years trading – set up in 1997 by co-owners Lynette Randall and Samantha Miles
Select Fleet Solutions – Eton celebrates 25 years
Select Fleet Solutions – Eton Office, formerly Benchmark Leasing, is celebrating 25 years in the leasing broker sector
Wessex Fleet chooses MotorComplete broker platform for ARs
Wessex Fleet has selected the MotorComplete broker platform to provide websites for the Wessex Appointed Representatives (ARs)
Ralph Morton is the leading journalist in the leasing broker sector and editor of Broker News, the website which provides information and news for BVRLA-registered leasing brokers. He also writes extensively on the fleet and leasing market in both the UK and Europe.
